Attention WTVQ Over-the-Air Antenna Viewers Only
The FCC has mandated that WTVQ move to a new channel. If you watch WTVQ on an over-the-air antenna, you need to re-scan channels on your receiver to continue to receive WTVQ. This message is ONLY for WTVQ (ABC), My KY, Justice Network, Laff, Escape, Quest and Grit over the air antenna viewers and NOT for cable, streaming services, or satellite (DISH/DirecTV) viewers, who will continue to receive WTVQ uninterrupted. Call 859-294-3636 for more information.
Here’s What You Need to Know!
Rescan to Keep Your Channels
Each time a station moves to a new frequency, you will need to rescan your TV or converter box to continue receiving the local channel.
Select “scan” or “auto tune” from your TV or converter box control menu to start the scanning process.
You can usually find instructions by pressing the “set-up” or “menu” buttons on your television or digital antenna remote control. If you have difficulty, consult the owner’s manual for more detailed instructions on how to run a channel scan, or contact customer service for your TV or converter box manufacturer. The actual channel number that you see will not change.
Find more information on which of your local channels are moving and when at www.TVAnswers.org.
For more information call us at 859-294-6100 or email us at FCCrepack@WTVQ.COM.
Frequently Asked Questions
What is happening?
By law, nearly 1,000 TV stations must move to new frequencies to make room for wireless services.
Why is this happening?
Congress authorized the Federal Communications Commission (FCC) to auction off broadcast TV frequencies – or airwaves – to make more airwaves available for wireless services. The auction has concluded and now TV stations that did not participate in the auction will be required to move frequencies to make room for wireless companies that purchased the broadcast airwaves.
When is this happening?
WTVQ will switch to a new frequency on October 18th.
How does it impact me?
If you rely on an antenna to receive free, over-the-air TV you will need to rescan your TV when WTVQ moves on October 18th. You do not need to purchase new equipment or services. If you pay to subscribe to a television service – such as cable or satellite – you do not need to take any action.
What is rescanning?
Rescanning is when your TV or converter box finds all of the available channels in your area. If you haven’t rescanned your TV recently, you may discover TV channels that you didn’t know you were missing.
What do I do?
If you rely on an antenna to receive free, over-the-air TV, simply rescan your TV or converter box when WTVQ (ABC), My KY, Justice Network, Laff, Escape, Quest and Grit move channels to continue watching free, broadcast television. The actual channel number that you see will not change. TV stations have been assigned different timeframes to move frequencies, so you may need to rescan your TV more than once. You do not need to purchase new equipment or services or hire someone to complete the rescanning for you. It is a relatively simple process.
What does a station move entail?
Stations will be moving frequencies, which in most cases means a new transmitter and other equipment. These changes are happening behind the scenes. You will still find your favorite stations on the same channel numbers as before.
Will this affect all of my local stations?
Go to http://www.tvanswers.org/when.asp to see which stations in your hometown are moving and when.
Will my TV stations get new numbers?
After you rescan your TV set, WTVQ will still be found at our usual channel number.
If I need help rescanning, who do I call?
Click http://www.tvanswers.org/rescan.asp for rescanning instructions. If you have difficulty, consult the owner’s manual for your television or converter box for more detailed instructions on how to run a channel scan, or contact customer service for your TV or converter box manufacturer. You do not need to purchase new equipment or services or hire someone to complete the rescanning for you. It is a relatively simple process.
I lost my original TV remote, what do I do?
If you cannot find the remote control for your television or converter box, try using your universal remote to rescan or check the TV for controls located on the side or back of the unit. If you do not see controls on the TV, contact your set manufacturer for assistance.
I rescanned my set as suggested and am still missing channels even after multiple attempts at rescanning. Does this mean I need to buy a new antenna?
While most channels can be recovered by attempting an additional rescan, in a few cases, your local station may have moved from broadcasting in ultra-high frequency (UHF) to broadcasting in very high frequency (VHF). In these instances, you may need to either adjust your antenna manually or purchase a new antenna in order to receive the signal. Our partners at AntennaWeb.org may be able to provide you with more precise information regarding signal strength and what type of antenna may work for you.
Does this affect me on DirecTV, Dish Network, Hulu and other OTT services, or Spectrum and other cable providers?
No, you do not need to do anything if you subscribe to a paid service (satellite, cable, or OTT). This will not affect you.
Will the signal be out at any time?
It may be intermittent while we transition to the new equipment.
When do we rescan the channels?
You will not need to rescan your channels until we announce when we will be transitioning to the new equipment sometime on October 18th.
We appreciate your patience during this transition, and we thank you for watching WTVQ (ABC), My KY, Justice Network, Laff, Escape, Quest and Grit. For more information call 859-294-3636 or email us at FCCrepack@WTVQ.com. Thank you!